Who to Call for Water Leak in Ceiling: Quick Guide

A water leak in your ceiling can cause serious damage if not addressed quickly. Whether it is a small leak caused by a leaky roof, a burst pipe, or an HVAC condensation issue, identifying the source is the first step toward fixing the problem. Many homeowners are unsure whether to call a plumber, a roofer, or a general contractor, which can delay necessary repairs.

Ceiling leaks can lead to structural damage, mold growth, and expensive repairs if left untreated. Water-stained ceilings, sagging or damaged drywall, and water dripping from light fixtures are all warning signs that immediate action is needed. The sooner you act, the better your chances of preventing further damage and keeping repair costs low.

This guide will walk you through the most common causes of ceiling leaks, the steps to take when you notice water damage, and which professional you should call to fix the problem.

Common Causes of Ceiling Leaks

A leaking ceiling is often the result of an issue with your roof, plumbing system bathroom floor below, or HVAC unit. Knowing what caused the leak helps determine the right professional to contact.

Roof-Related Leaks

When water stains appear after a heavy rainstorm, the most likely culprit is roof damage. Over time, missing shingles cracked flashing, or clogged gutters can allow water to seep under roofing materials and into the ceiling. Common roof-related causes include:

• Missing or damaged shingles – Storms, wind, or aging materials can leave gaps that allow water infiltration.
• Clogged gutters – Blocked gutters prevent proper drainage, leading to water pooling on the roof.
• Cracked flashing or roof vents – These weak points allow water to seep inside, especially during heavy rain.

Plumbing Leaks

Leaks caused by pipes, toilets, or fixtures are another common reason for ceiling damage. Unlike roof leaks, these typically appear below bathrooms, kitchens, or laundry rooms. Signs of a plumbing-related leak include:

• Water stains directly below a bathroom or kitchen – A slow leak from a toilet, sink, or shower can gradually damage the ceiling.
• Burst pipes or loose pipe connections – High water pressure, freezing temperatures, or corrosion can cause pipes to fail.
• Leaky appliance connections – Washing machines, dishwashers, and water heaters can leak and cause water to drip onto the ceiling below.

HVAC & Ventilation Issues

Excess moisture from air conditioning systems can also lead to ceiling leaks. Poorly maintained HVAC units can cause condensation and excess water buildup that drips onto ceiling materials. The most common HVAC-related leaks include:

• Clogged A/C drain lines – When drainage pipes become blocked, condensation backs up and leaks into the ceiling.
• Leaky ductwork – Poorly insulated air ducts in humid areas can create condensation that soaks into the ceiling.
• Attic insulation problems – Poor ventilation can cause excess moisture to accumulate, damaging ceilings over time.

Immediate Steps to Take

The priority when you spot a drywall ceiling or leak is to prevent further damage. Even a small amount of water can quickly weaken drywall, flooring, and insulation.

What to Do Right Away

• Contain the water – Place a bucket or towels under the leak to collect dripping water. If the ceiling is sagging, carefully poke a small hole to relieve pressure and allow water to drain.
• Turn off the water supply – If you suspect a plumbing issue, shut off the main water valve to prevent more water from entering the pipes.
• Shut off electricity if needed – If the leak is near light fixtures or electrical wiring, turn off power in the affected area to reduce the risk of electrical hazards.
• Inspect for obvious damage – Check the attic, roof, or nearby plumbing fixtures for visible leaks or wet areas.

Once the situation is under control, it’s time to call a professional to diagnose and fix the issue.

Who to Call for Ceiling Leak Repairs

Plumber

If the leak originates from pipes, fixtures, or appliances, a licensed plumber is the best person to call. Signs that a professional plumber is needed include:

• Water stains form under a bathroom, kitchen, or laundry room.
• A sudden burst pipe or visible water pooling near a plumbing fixture.
• Continuous dripping, even when the weather is dry.

A plumber can repair or replace damaged water pipes, tighten loose fittings, and inspect your plumbing system to prevent future leaks.

Roofer

If your ceiling leak is related to roof damage, a professional roofer is the best expert to call. Situations of roofing problems that require a roofer include:

• Water stains that appear after a storm.
• Leaks form near an attic or top-floor ceiling.
• Missing shingles cracked flashing, or pooling water on the roof.

Roofing contractors can repair leaks, replace worn materials, and help prevent future water intrusion and storm damage.

General Contractor

If your ceiling leak has caused extensive drywall damage, mold growth, or structural weakening, a general contractor may be needed. They can:

• Replace damaged ceilings, insulation, and flooring.
• Coordinate work between roofers and plumbers if needed.
• Address mold remediation and water-damaged structural components.

For major ceiling leaks, a contractor ensures that all aspects of the repair process cover water leaks are handled correctly.

Cost, Insurance & Repair Timelines

The cost of ceiling leak repairs depends on the extent of the ceiling water damage and the necessary repairs.

Homeowners insurance typically covers sudden and accidental leaks, such as burst pipes, but does not cover damage caused by neglect or lack of maintenance. If you discover a leak, document the damage and contact your insurance provider to check your coverage.

Most small plumbing or roofing repairs can be completed within a day or two, while extensive drywall and mold remediation may take several days or weeks.

Conclusion

A ceiling leak should never be ignored. Whether it is caused by a damaged or leaking roof, a burst pipe, or poor attic ventilation, addressing the issue quickly can prevent costly repairs. Identifying the source of the leak and calling the right professional, whether a plumber, roofer, or general contractor, ensures the problem is resolved efficiently.

If a ceiling leak is threatening your home, don’t wait until the damage worsens. Prestige Water Group specializes in water leak detection, plumbing solutions, and water damage prevention to protect your home and ensure long-term peace of mind. Our licensed experts serve homeowners across New Jersey, providing professional guidance and reliable solutions tailored to your needs. Call (973) 227-4740 or email info@pwgroupnj.com to schedule a consultation. Visit our website to learn more about our services and how we can help safeguard your home from costly repairs.

FAQs

What to do if water leaks through the ceiling?

Immediately contain the leak with a bucket or plastic sheeting. If the source of the active leak is plumbing-related, turn off the main water supply. If the leak is near electrical wiring, switch off power to the affected area. Document the damage for insurance purposes and contact a plumber or roofer for repairs.

Who looks at leaks in the ceiling?

If the leak is from the plumbing, a licensed plumber is needed. If it is due to roof damage, a roofing contractor should inspect the problem. A general contractor or roof inspection may be necessary if the ceiling has sustained structural damage or mold growth.

Whose responsibility is a water leak?

In a single-family home, the homeowner is responsible for repairing ceiling leaks. In rental properties or multi-unit buildings, responsibility may depend on lease agreements, insurance companies, and homeowners’ association policies.

What do you call a person who fixes water leaks?

A plumber repairs leaks in pipes, fixtures, and appliances. A roofer fixes leaks caused by roof damage. A general contractor handles major repairs, including drywall and structural work.